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Ask the Right Questions When Choosing a MPS Provider

Ask the Right Questions When Choosing a MPS Provider

A new year will be here before you know it and for those looking to partner with a print management service, here are a few points to consider.

Experience is key when choosing a managed print services provider. Nothing tells the true tale better than a solid track record with a history of serving all size and manner of industries. Conduct a little research to be sure the partner you choose has experience in your specific industry.

A service company with a solid network of vendors that cover a broad array of skills and specialties is the best bet. By having a good range of trusted vendors, your print management service provider can offer options that are best suited to your business needs.

Security, security, security – it can’t be said enough. Don’t hesitate to ask a potential provider how they secure data as it moves from computers to printers; how that information is securely released; and if they can set you up with access controls for different users.

Take into consideration plans for company growth when partnering with a managed print solution service. Do you have a five- or ten-year plan that includes additional offices within and/or outside the country? Do you intend to increase your workforce significantly? Will heightened mobile work factor into your future equation? These are all points to prepare for, so it’s essential to ask about service management for multi-site or multi-national infrastructures.

Look at how a managed print program will dovetail with your company IT department. It’s only natural for that team to want to work with a system of devices that are basic to configure and run, especially as you add printers and users.

You also want to ask if detailed information about print usage, costs and areas for savings and efficient usage can be provided. As such, you can determine whether you’re receiving maximum return on your investment in both the short and longer terms.

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Topics: News

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