A photo of a city in Indiana

Indiana Technology Solutions

Your Trusted Indiana IT Company

Pulse Managed IT Services acts as your virtual IT department, providing everything you need to thrive.  Get strategic guidance from our vCIOs, ensure ironclad cybersecurity with our experts, and never worry about data loss with reliable backups.  Boost collaboration with cutting-edge video walls, streamline workflows with intelligent software, and enhance security with advanced video surveillance. Pulse is your one-stop shop for a smoother-running network and a more productive business.

An evening photo of a city in Indiana

Indiana Service Areas

Pulse Technology proudly serves northwest Indiana.
Below are just some of those cities.

Is your location not listed? Give us a call at (800) 837-1400

to find out if our services are available in your area.

A google map of northwest Indiana with an outline showing Pulse Technology's service area. The map is mostly green showing the land with a small area on the top left showing the blue of Lake Michigan. Finally the outline of the service area is in blue.

Cedar Lake
East Chicago
New Chicago
St. John


76% of business owners think technology
increases employee productivity

Source: Zipdo.co


Business Services

Managed IT Services

An IT expert working on a laptop in a server room managing a client's IT

Pulse Technology offers scalable IT solutions designed to meet the needs of companies of all sizes. Whether you're a startup or an established enterprise, we can provide the support you need to thrive. 


A person typing on a laptop with cybersecurity graphics like a lock, password manager and gears overlaying the image.

We understand the ever-evolving threat and the challenges businesses face to avoid sophisticated cyberattacks. That's why we offer comprehensive cyber security services that go beyond the basic offerings of many cybersecurity companies

Virtual CIO Services (vCIO)

A Virtual CIO using a computer to monitor a client's IT strategy

Forget the burden of managing a full IT department. With virtual CIO services (vCIO), you gain the expertise of a seasoned Chief Information Officer (CIO) without the high cost of a full-time hire.



Data Backup Solutions

A person typing on a laptop that has an image of data going into the cloud and the word backup.

Imagine the peace of mind knowing your critical data is always protected. Our system backup and recovery solution offers a multi-layered approach to ensure your business continuity.

Workflow Solutions

A graphic showing different workflow solutions

We offer tailored digital solutions to increase your productivity, efficiency, and resiliency. Redefine success in the digital age with workflow automation software that takes your business to the next level.

Cloud Video Surveillance

A person looking at cloud video surveillance footage on their cellphone.

OpenEye offers a powerful solution that combines the unwavering reliability of local recording with the effortless convenience of the cloud. Experience simplified operations, enhanced security, and increased efficiency.



Video Walls

Two people sitting in a lobby with a large Sharp video wall display behind them displaying conference information

Captivate your audience with a cutting-edge LED video wall. Our innovative solutions range from large-format LED walls to high-resolution digital scoreboards, all designed to deliver dynamic visuals and enhance any environment.

Managed Print

A person pressing a button on a multifunctional printer (mfp) that is part of a managed print services program

Gain visibility and take control of your printing environment through a custom solution that reduces waste and increases efficiency. Enjoy automated supply replenishment, increased productivity, and peace of mind while our experts handle the rest.


Our data backup and recovery process involves:

  • Regular Automated Backups: Scheduled backups of critical data to ensure minimal data loss in the event of an incident
  • Secure Storage: Utilization of secure storage solutions, both onsite and in the cloud.
  • Recovery Protocols: Clearly defined recovery protocols to minimize downtime in the event of data loss.
  • Testing and Verification: *Regular testing and verification of backup systems to ensure reliability.

Our goal is to provide a robust data backup and recovery solution tailored to your specific needs and industry standards.

Our cybersecurity services employ a multi-layered approach to safeguard your data. This includes robust firewalls, advanced threat detection systems, regular security audits, and employee training programs. We stay vigilant against evolving cyber threats to provide real-time protection and implement the latest security measures to keep your sensitive information secure.

We optimize print usage through efficient print management solutions. This includes implementing print policies, monitoring usage patterns, and deploying cost-effective technologies. Our goal is to reduce unnecessary printing, promote sustainable practices, and help you achieve cost savings while maintaining the necessary document output for your business.

Yes, we offer comprehensive IT support that covers both hardware and software issues. Our team of skilled technicians is equipped to handle various hardware and software challenges to ensure your IT infrastructure operates smoothly.

Absolutely. We offer comprehensive security assessments and audits to evaluate the current state of your systems and identify potential vulnerabilities. Our experienced team will conduct a thorough examination, including penetration testing, vulnerability assessments, and compliance checks. The results will be used to develop a tailored security strategy to address any weaknesses and enhance overall system security.

Yes, we offer employee training and awareness programs specifically designed to educate your staff on cybersecurity best practices. These programs cover topics such as recognizing phishing attempts, creating strong passwords, and understanding the importance of data security. By fostering a culture of cybersecurity awareness, we empower your employees to play an active role in maintaining a secure work environment.

Managed IT services can significantly improve efficiency for smaller nonprofit organizations by providing proactive IT support, monitoring, and management. This allows your team to focus on your mission without being burdened by IT issues. Managed services include regular maintenance, updates, and troubleshooting, reducing downtime and enhancing overall system performance. It also provides access to experienced IT professionals who can offer strategic guidance to align your technology with your organizational goals.



Client Testimonials

Wondering how our business solutions can transform your business?
Look no further than the success stories of our valued clients!
Here, you'll find real-world examples of how we've helped businesses achieve their unique goals.

"Pulse Technology has some great employees who work very hard to make sure you are happy. The number of support tickets have definitely diminished and we look forward to new ideas to come from them."



"The Pulse team are wonderful to work with! Everyone provides quick, expert and personal care when you need it to keep your team moving on what's most important to you. They also proactively plan for your company's future needs, providing affordable and realistic options, always looking for creative solutions."


Courtney B.

"Pulse Technology is the ideal technology solution. Pulse stood by us before, during, and well after our purchase. They are continually checking in on our satisfaction with our product. I could not be happier with the way they have conducted business with us!"



"Everyone on staff at Pulse Technology is helpful, professional, and fun. They have great services and are deeply involved in the community. Overall great company!"

Christina C.

"Pulse Technology is a leader in innovative technology solutions and making an impact in our communities. We collaborate with Pulse Technology for Boys & Girls Club board meetings, connecting key community leaders and supporters virtually and in person, to strengthen the work we do and help youth realize their full potential."

Boys & Girls Club of Elgin

"We have had the pleasure of working with Pulse Technology for several years now. They provided us with a major upgrade for our office printer and scanner that significantly increased our productivity."

Jon F. 






Get Your Journey Started

Ready to unlock the power of technology for your business? Don't wait! Fill out the quick contact form and a friendly member of our team will be in touch to discuss your specific needs. Take the first step towards a smoother tech experience today!


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Customer Journey

A graphic showing each step of the Pulse Customer Journey. It starts with "share your needs and pain points." Next is "understanding your needs." Next is "Assess and analyze." Next is "Build and Review Your Plan." Finally it says "Implement and Support"

We're your trusted partner, guiding you through the ever-evolving world of office tech and helping you achieve greater efficiency and productivity through tailored solutions.

Step 1: Share Your Needs and Frustrations

Your journey begins with a simple step – reaching out to us. Our no-pressure consultations are an open forum to discuss your needs, frustrations, and desired outcomes without any obligation.

Step 2: Deep Dive into Your Needs

Our expert team takes the time to understand your business, its goals, and the specific challenges you face. We'll ask questions, actively listen to your input, and work together to paint a clear picture of your current technological landscape.

Step 3: Assessment and Analysis

We'll conduct a thorough assessment of your existing technology infrastructure. This might involve analyzing your hardware, software, network performance, and security protocols. We'll share our findings and insights with you in a transparent and understandable manner, ensuring you're fully informed every step of the way.

Step 4: Building Your Personalized Plan

With a clear understanding of your needs we craft your personalized technology roadmap. Our experts will collaborate with you to develop this tailored solution that addresses your specific pain points and propels you towards achieving your business goals. Remember, you're still in control! You have the final say in shaping the plan to ensure it perfectly aligns with your vision and budget.

Step 5: Implementation and Ongoing Support

Once you've given the green light, we'll seamlessly implement your customized solution. This might involve hardware installation, software configuration, and user training. We'll ensure a smooth transition and provide industry-leading customer service throughout the process. 

However, if at any point on your journey you feel unsure, hesitant, or have any questions, don't hesitate to reach out! We're committed to your satisfaction and will tirelessly work alongside you to refine the plan until you're confident it's the right course for you.



About Pulse

The Pulse Technology Logo. The word Pulse is in blue. They word Technology is in dark gray. Below technology is a blue line that has a "heartbeat" like blip.


Pulse Technology is an award-winning industry leader in network services (IT), video conferencing solutions, print management, office furniture design and sales, office and promotional products, and eCommerce solutions. With locations in Illinois, Indiana, and Wisconsin Pulse continues to serve businesses and organizations as it has since 1955.

Our diverse client base includes financial institutions, chambers of commerce, law firms, manufacturing businesses, educational facilities, and medical offices, among many others.

For more information, visit our About Page.



Indiana Headquarters

A google map of the area around the Pulse Headquarters in Merrillville, IN. The image is mostly gray but does have spots of colors indicating other businesses.

3801 E Lincoln Hwy
Merrillville, IN 46410

(800) 837-1400

Monday - Friday 8 AM - 5 PM

Pulse Technology is proud to service northwest Indiana.