Skip to content
Contact Us
Search icon
Contact Us

eGoldFax Cloud Faxing

Two images overlapping one another. One is of a person using a multifunctional printer (mfp) to scan a document to fax. The other is the eGoldFax logo.
 

Reliable Cloud Faxing
for Every Business,
Every Device

eGoldFax is the optimal cloud faxing technology for businesses of all sizes, whether they are using multi-function products (MFPs), desktop computers or mobile devices. eGoldFax’s multi-tier infrastructure provides a fully redundant fax solution that enables the largest faxes to go through successfully, coupled with fax confirmation notifications for peace of mind.

Quick Links

"I love how eGoldFax integrates seamlessly with my existing tools.
 Productivity through the roof!"

Government Customer

eGoldFax Cloud Faxing Features

Identify any potential leaks of your company's information, giving you peace of mind and time to act if necessary.

A computer monitor showing a curser clicking on a button and text.

Powerful Admin Portal

Maintain complete control over, and business insights into, your fax environment


An open folder with an arrow going into the folder.

10-Year Free Archiving

Automatically store and retrieve faxes securely for up to 10 years at no additional cost

A multifunctional printer (mfp) graphic.

MFP Management

Control and configure all connected Multi-Function Products from a centralized location, even if you have a mix of different MFP brands

A graphic showing one square routing to three other squares to its right.

Fax Routing

Customize and automate fax delivery to ensure documents are routed to the right users and departments


An icon of a person with a key next to them.

User-Level Management

Set and adjust permissions based on user roles, providing tailored access and enhanced security

A magnifying glass looking at graphs and charts.

Comprehensive Reporting

Run detailed reports on activity and usage, plus performance by users and departments to stay informed and optimize efficiency

An envelope with a letter popping out of it with an @ sign on it.

Fax Via Email

stay on the go and never miss an important document—even when you're away from your desk by sending and receiving faxes from tablets, mobile devices or desktop applications like Outlook or G-Suite

A computer monitor with a desktop app open on the screen.

Desktop App

Securely send and receive faxes using HTTPS directly from your desktop using email or the intuitive eGoldFax Desktop App



A graphic of a tablet and a mobile phone.

Print to Fax Feature

Enable users to securely fax directly from any application by simply selecting eGoldFax from your available printers



Fax Smarter, Work Faster

Contact Our Cloud Experts

Integrates with Top Brands

The eGoldFax Multifunction Printer (MFP) Integrations require no phone lines
and support all MFPs in your organization with unlimited users and MFP Connectors.


Click on the brand logo below to learn more about the eGoldFax integration.

The Sharp logo
The Canon logo in red.
The Kyocera logo
The Epson logo in Blue.
The PaperCut MF logo
The MyQ logo

"Easy to use, the portal gives great metrics for tracking not only where the faxes come and go but also productivity among users. I love that my team can use it while in the office or working from home."

Healthcare Customer

Benefits of a
eGoldFax

Switching to eGoldFax means more than just sending and receiving faxes - it’s about streamlining your workflow and increasing reliability. With a secure, cloud-based platform, eGoldFax makes faxing simple and stress-free, no matter where you work.

  • Unlimited and Encrypted Fax Archiving

  • No Busy Signals from Incoming Faxes

  • No Software to Install

  • Easy to Use

In 2022, the FCC stated it would no longer require phone companies to support copper phone lines and Plain Old Telephone Services (POTS), in a push to move toward IP-based services, resulting in unreliable faxing,
that's where eGoldFax comes in

A person pressing a digital padlock icon with cyber-type circles surrounding it.
Secure Cloud Faxing
 

Maximizing Security
& Reliability

eGoldFax utilizes end-to-end encryption via TLS 1.2 and HTTPS for secure and reliable fax transmission. The eGoldFax Admin Portal features 2-Factor Authentication and HTTPS security for managing accounts, user access, and the unlimited fax archive that is fortified with 256-bit AES encryption. Built on Microsoft® Azure™ US Cloud Data Centers’ Commercial and Government platforms, eGoldFax ensures compliance with the strictest of data-privacy regulations like HIPAA, PCI DSS, FedRAMP, and FERPA.

Cloud Faxing Across Industries

Learn how eGoldFax is changing the faxing game in your industry by selecting a brochure below.

FAQ

Can I receive multiple faxes at the same time?

Yes! Because of the way that eGoldFax is built, rest assured that you will never miss a fax due to a busy signal. You can receive multiple faxes to a single fax number at the same time. Upon switching to eGoldFax, many customers experience a significant increase in their fax traffic due to the “Never Busy Signal” technology, which improves their employee and customer satisfaction, workflow and profitability.

How can I ensure that the faxes were successfully sent?

eGoldFax always sends you an email confirmation of the faxes sent including confirmation of the transmission date and time, number of pages sent, recipient phone number and more. Options include thumbnails and/or a PDF of sent fax pages and confirmations that can be printed and/or sent to a folder.

I already have fax numbers -- can I use them with eGoldFax?

Yes! Your existing fax numbers can be easily transferred, also known as “ported,” to the eGoldFax service. You will always retain ownership of your current fax numbers when they are used with eGoldFax, as well as retaining ownership of new numbers that eGoldFax may provide. In the unlikely event that you choose to discontinue service with eGoldFax, you can easily port your fax number away, which is usually disallowed by other fax service providers.

Do I need any special equipment to use eGoldFax?

No special equipment is needed as eGoldFax enables you to send and receive faxes wherever you are. Faxes can be sent or received through email, the eGoldFax Desktop App, any Scan to Email multi-functional product (MFP), or an MFP Connector App. eGoldFax can also utilize your existing scanners and printers with Scan to Email technology. And eGoldFax allows for free unlimited users, MFPs and desktop app seats.

Fax Smarter, Work Faster

Contact Our Cloud Experts