Server and workstation support provides a stable platform for a business’ computing needs. Monitoring and remediation are set up to keep the servers and workstations healthy up to and through the operating system. Server support is required on every server in an environment, whether physical or virtual, production, development, or demo.
Increased System Performance
Enhance Productivity
Reduce Surprise Costs
Root Cause ID & Troubleshooting
Project management
Authenticate & clarify information
Verify installation
Check all devices meet standards
Monitoring and alerting
Collect information identified in data requirements document
Install agents
Remove and/or install AV if needed
Ensure devices meet standards (OS, RAM, disk)
Inform subscriber that service is active
Respond to escalated tickets
24/7 RMM Monitoring with 7-7CST NOC Remediation M-F
Hardware and Device Performance Monitoring
Disk Health Check
HTTP/HTTPS Monitoring
and more...
Remote Resolution Rate
License Key Inventory Report
Hardware Upgrade Planning Report
Capacity Planning Report
Hardware Inventory Report
Quarterly Business Review Report
Pre-Sales Engineering Support
On-boarding Support