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Network Operation Center Services

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Increase Efficiency While Taking The Stress Out of Network Operations

Server and workstation support provides a stable platform for a business’ computing needs. Monitoring and remediation are set up to keep the servers and workstations healthy up to and through the operating system. Server support is required on every server in an environment, whether physical or virtual, production, development, or demo.
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Add
Increased System Performance

Productivity

Enhance Productivity

Reduce Cost

Reduce Surprise Costs

Troubleshooting
Root Cause ID & Troubleshooting

 

 

IT Support

 


IT Support
  • Project management

  • Authenticate & clarify information

  • Verify installation

  • Check all devices meet standards

  • Monitoring and alerting

 

 

Responsibilities

 


Service Provider Responsibilities
  • Collect information identified in data requirements document

  • Install agents

  • Remove and/or install AV if needed

  • Ensure devices meet standards (OS, RAM, disk)

  • Inform subscriber that service is active

  • Respond to escalated tickets

 

 

Additional Details

Preventative Maintenance

24/7 RMM Monitoring with 7-7CST NOC Remediation M-F

Hardware and Device Performance Monitoring

Disk Health Check

HTTP/HTTPS Monitoring
and more...

Reporting

Remote Resolution Rate

License Key Inventory Report

Hardware Upgrade Planning Report

Capacity Planning Report

Hardware Inventory Report

Quarterly Business Review Report

NOC Support
  
Sales Support


Pre-Sales Engineering Support


On-boarding Support



NOC Steps

 

Let's Get Started

Schedule A Technology Assessment