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How Strategic Partnerships and Managed Print Solutions Cut Monthly Costs by 39%

  Pulse Technology  ·  2 minute read

When office technology fails, every day can feel frustrating—slow printers, frequent downtime, and confusing service processes can drain productivity and morale. That was the reality for a leading manufacturing company in Lockport, Illinois in 2025.

Spending over $3,600 per month on their print and copier fleet, the company faced slow service response, high downtime, and constant account rep turnover, creating inefficiencies across every department. Leadership knew it was time for a change.

The Challenge: Rising Costs and Inefficient Operations

For years, the company relied on a provider that couldn’t deliver consistent service. Frequent representative changes caused confusion, delayed problem resolution, and left employees frustrated.

Departments across the organization felt the impact of unreliable devices and inconsistent support. When the contract came up for renewal, leadership realized they needed a technology partner that could provide accountability, reliability, and measurable cost savings.

The Solution: Partnering for Reliability and Savings

Pulse Technology stepped in with a comprehensive Managed Print Solution designed to reduce costs and optimize operations. Leadership wanted more than just new equipment—they wanted a dependable partner with transparent processes and long-term support.

Here’s how Pulse transformed the company’s print environment:

  • Centralized management of all 12 Sharp copiers and printers for seamless operation
  • Transparent, simplified billing that reduced administrative complexity
  • Proactive fleet monitoring for faster issue resolution and consistent uptime
  • Rapid, professional service response to minimize downtime
  • Reliable Sharp technology for smooth workflows and consistent performance

This strategic approach modernized operations, lowered costs, and created a foundation for stable, worry-free service over the next five years.

The Results: Significant Savings and Operational Improvement

The results were immediate and measurable:

✅ Monthly costs dropped 39%, reducing waste and improving budgeting
✅ Annual savings reached $16,800, delivering tangible ROI
✅ Service response became fast and reliable, minimizing downtime
✅ Employee satisfaction increased as devices became easier to use
✅ Operational efficiency improved, with smoother workflows across facilities

The real impact goes beyond numbers. 

Employees experienced less frustration and faster, more dependable devices, while leadership gained peace of mind knowing the print environment is efficient, cost-controlled, and fully reliable. Teams can focus on productivity rather than troubleshooting, and operations now run smoothly across all locations.

Why Reliable Technology Partnerships Matter

Printing may seem like a routine office task, but for modern businesses, it’s a critical operational system. For this Lockport-based manufacturer, the challenge wasn’t just outdated copiers—it was unreliable service, rising costs, and wasted time.

Pulse Technology provided:

  • Centralized fleet management
  • Simplified billing and oversight
  • High-performance Sharp devices
  • Faster, reliable service

The outcome: a 39% reduction in monthly costs, predictable expenses, improved employee satisfaction, and smoother workflows, turning a former pain point into a long-term operational strength.

Ready to Transform Your Office Technology?

Don’t let slow, unreliable devices hold your business back. With Pulse Technology, your organization can achieve:

  • Measurable cost savings on print, copier, and IT services
  • Reliable, high-performance printers and copiers tailored to your workflow
  • Faster, professional service to keep your team productive
  • Simplified billing and fleet management for total visibility and control
  • Improved employee satisfaction and operational efficiency

At Pulse, we don’t believe in one-size-fits-all solutions. We customize technology, IT, and office solutions to meet your unique business needs, so your team can work smarter, faster, and more efficiently.

Take the first step today. Contact Pulse Technology and discover how a strategic partnership can optimize your office technology, enhance productivity, and reduce costs.