A night photo of Chicago and the famous Chicago Bean Sculpture

Chicago Business Solutions

Your Trusted Chicago IT Company

Tired of IT headaches slowing you down? Our Managed IT Services can give your business the edge it needs. We're your virtual IT department, offering everything from strategic guidance (vCIO) to robust cybersecurity and reliable backups. Our experts keep your data safe and your network running smoothly, freeing you to focus on what matters. We can even help you boost collaboration with video walls, streamline documents with workflow software, or improve security with advanced video surveillance systems. Pulse is your one-stop shop for all your IT needs.

A photo of Chicago at night with a digital cyber overlay on top.


Managed IT Services

An IT expert working on a laptop in a server room managing a client's IT

Looking for a Chicago IT company? Look no further! We offer comprehensive Managed IT Support designed to be your one-stop shop for all your technology needs. Our team of experts provide proactive management, ongoing maintenance, and expert guidance, freeing you to focus on running your business.

Cybersecurity Consulting

A person typing on a laptop with cybersecurity graphics like a lock, password manager and gears overlaying the image.

Don't settle for other Chicago cybersecurity companies. Our dedicated cybersecurity consulting team offers a comprehensive approach to safeguarding your data and systems. We go beyond basic solutions, providing a layered defense through in-depth security assessments, vulnerability management, and ongoing monitoring.

Virtual CIO Services (vCIO)

A Virtual CIO using a computer to monitor a client's IT strategy

Pulse's virtual CIO services bridge the gap between your current IT capabilities and the strategic leadership you need to thrive. Our vCIOs act as an extension of your team, providing expert guidance on IT strategy, budget allocation, and management.



IT Backup Solutions

A person typing on a laptop that has an image of data going into the cloud and the word backup.

Looking for a reliable backup and  data recovery Chicago company? Pulse offers robust IT backup solutions. Our solutions provide automatic backups of your critical data, ensuring its safety in the event of hardware failure, cyberattacks, or natural disasters. With our comprehensive data backup and disaster recovery solutions, you can rest easy knowing you can recover quickly and minimize downtime, keeping your business operational and resilient.

Workflow Solutions

A graphic showing different workflow solutions

Is managing paperwork and approvals slowing down your business? We offer streamlined workflow solutions to boost your efficiency and ensure document compliance. Our suite includes software for records management, like Docuware, which helps you securely centralize and organize all your documents. We can also implement invoice automation to save time and eliminate errors, and ensure document compliance with industry regulations. 

Cloud Video Surveillance

A person looking at cloud video surveillance footage on their cellphone.

Businesses in Chicago and beyond, are undergoing a cloud transformation, and physical security shouldn't be left behind. We offer cutting-edge cloud video surveillance solutions with OpenEye. Unlike traditional systems, our cloud-based approach provides remote access, allowing you to monitor your facilities from anywhere, anytime. This scalable solution integrates seamlessly with your existing cloud infrastructure, simplifying management and reducing upfront costs.



Video Walls

Two people sitting in a lobby with a large Sharp video wall display behind them displaying conference information

Captivate your audience and elevate your business with our dynamic LED video wall solutions. These state-of-the-art LED walls go beyond traditional video displays, offering stunning visuals and seamless configurations to create a truly immersive experience. Perfect for lobbies, conference rooms, or digital signage applications, our video walls will grab attention and leave a lasting impression.


Managed Print

A person pressing a button on a multifunctional printer (mfp) that is part of a managed print services program

Stop struggling with inefficient printing solutions! We offer a smarter approach with our managed print services for businesses. Our managed print services provide access to the latest multifunctional printers (MFP) and copiers, perfectly sized for your needs. We handle everything from toner and parts to maintenance and repairs. Focus on what matters most – running your business – while we ensure your printing runs smoothly and efficiently.






Our data backup and recovery process involves:

  • Regular Automated Backups: Scheduled backups of critical data to ensure minimal data loss in the event of an incident
  • Secure Storage: Utilization of secure storage solutions, both onsite and in the cloud.
  • Recovery Protocols: Clearly defined recovery protocols to minimize downtime in the event of data loss.
  • Testing and Verification: *Regular testing and verification of backup systems to ensure reliability.

Our goal is to provide a robust data backup and recovery solution tailored to your specific needs and industry standards.

Our cybersecurity services employ a multi-layered approach to safeguard your data. This includes robust firewalls, advanced threat detection systems, regular security audits, and employee training programs. We stay vigilant against evolving cyber threats to provide real-time protection and implement the latest security measures to keep your sensitive information secure.

We optimize print usage through efficient print management solutions. This includes implementing print policies, monitoring usage patterns, and deploying cost-effective technologies. Our goal is to reduce unnecessary printing, promote sustainable practices, and help you achieve cost savings while maintaining the necessary document output for your business.

Yes, we offer comprehensive IT support that covers both hardware and software issues. Our team of skilled technicians is equipped to handle various hardware and software challenges to ensure your IT infrastructure operates smoothly.

Absolutely. We offer comprehensive security assessments and audits to evaluate the current state of your systems and identify potential vulnerabilities. Our experienced team will conduct a thorough examination, including penetration testing, vulnerability assessments, and compliance checks. The results will be used to develop a tailored security strategy to address any weaknesses and enhance overall system security.

Yes, we offer employee training and awareness programs specifically designed to educate your staff on cybersecurity best practices. These programs cover topics such as recognizing phishing attempts, creating strong passwords, and understanding the importance of data security. By fostering a culture of cybersecurity awareness, we empower your employees to play an active role in maintaining a secure work environment.

Managed IT services can significantly improve efficiency for smaller nonprofit organizations by providing proactive IT support, monitoring, and management. This allows your team to focus on your mission without being burdened by IT issues. Managed services include regular maintenance, updates, and troubleshooting, reducing downtime and enhancing overall system performance. It also provides access to experienced IT professionals who can offer strategic guidance to align your technology with your organizational goals.



Client Testimonials

Wondering how our business solutions can transform your business? Look no further than the success stories of our valued clients! Here, you'll find real-world examples of how we've helped businesses achieve their unique goals.

"Pulse Technology has some great employees who work very hard to make sure you are happy. The number of support tickets have definitely diminished and we look forward to new ideas to come from them."



"The Pulse team are wonderful to work with! Everyone provides quick, expert and personal care when you need it to keep your team moving on what's most important to you. They also proactively plan for your company's future needs, providing affordable and realistic options, always looking for creative solutions."


Courtney B.

"Pulse Technology is the ideal technology solution. Pulse stood by us before, during, and well after our purchase. They are continually checking in on our satisfaction with our product. I could not be happier with the way they have conducted business with us!"



"Everyone on staff at Pulse Technology is helpful, professional, and fun. They have great services and are deeply involved in the community. Overall great company!"

Christina C.

"Pulse Technology is a leader in innovative technology solutions and making an impact in our communities. We collaborate with Pulse Technology for Boys & Girls Club board meetings, connecting key community leaders and supporters virtually and in person, to strengthen the work we do and help youth realize their full potential."

Boys & Girls Club of Elgin

"We have had the pleasure of working with Pulse Technology for several years now. They provided us with a major upgrade for our office printer and scanner that significantly increased our productivity."

Jon F. 






Get Your Journey Started

Ready to unlock the power of technology for your business? Don't wait! Fill out the quick contact form and a friendly member of our team will be in touch to discuss your specific needs. Take the first step towards a smoother tech experience today!


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Customer Journey

A graphic showing each step of the Pulse Customer Journey

We're your trusted partner, guiding you through the ever-evolving world of office tech and helping you achieve greater efficiency and productivity through tailored solutions.

Step 1: Share Your Needs and Frustrations

Your journey begins with a simple step – reaching out to us. Our no-pressure consultations are an open forum to discuss your needs, frustrations, and desired outcomes without any obligation.

Step 2: Deep Dive into Your Needs

Our expert team takes the time to understand your business, its goals, and the specific challenges you face. We'll ask questions, actively listen to your input, and work together to paint a clear picture of your current technological landscape.

Step 3: Assessment and Analysis

We'll conduct a thorough assessment of your existing technology infrastructure. This might involve analyzing your hardware, software, network performance, and security protocols. We'll share our findings and insights with you in a transparent and understandable manner, ensuring you're fully informed every step of the way.

Step 4: Building Your Personalized Plan

With a clear understanding of your needs we craft your personalized technology roadmap. Our experts will collaborate with you to develop this tailored solution that addresses your specific pain points and propels you towards achieving your business goals. Remember, you're still in control! You have the final say in shaping the plan to ensure it perfectly aligns with your vision and budget.

Step 5: Implementation and Ongoing Support

Once you've given the green light, we'll seamlessly implement your customized solution. This might involve hardware installation, software configuration, and user training. We'll ensure a smooth transition and provide industry-leading customer service throughout the process. 

However, if at any point on your journey you feel unsure, hesitant, or have any questions, don't hesitate to reach out! We're committed to your satisfaction and will tirelessly work alongside you to refine the plan until you're confident it's the right course for you.



About Pulse

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Pulse Technology is an award-winning industry leader in network services (IT), video conferencing solutions, print management, office furniture design and sales, office and promotional products, and eCommerce solutions. With locations in Illinois, Indiana, and Wisconsin Pulse continues to serve businesses and organizations as it has since 1955.

Our diverse client base includes financial institutions, chambers of commerce, law firms, manufacturing businesses, educational facilities, and medical offices, among many others.

For more information, visit our About Page.



Illinois Headquarters

Illinois Headquarters Map

201 Commerce Dr
Schaumburg, IL 60173

(888) 357-4277

Monday-Friday 8am-5pm 

Covering a wide range of Northeast Illinois, we're here for you! Our service area stretches from the Wisconsin border down to the iconic Lincoln Highway, and from the Indiana border all the way to IL-26. Please visit our Illinois page to see if your within our service area.