Pulse Technology is a proud partner of Zultys. We offer the latest communication and collaboration tools so employees working in or out of the office can quickly gain access and share information. Streamlining communication and increasing access to information leads to better employee productivity, employee retention, better citizen service and faster turnaround on projects.
Whether you have a single office or many offices spread across the country or around the world, a Pulse/Zultys solution will improve how you communicate with your customers and how your employees collaborate with each other.
A unified communications solution delivers the functionality your business needs today and into the future.
Every phone has a button that enables users to call Zultys support with a less than 16-second average hold time.
Zultys Advanced Communicator is both client-and browser-based, utilizing Web RTC technology, to allow your customers to have a choice.
Press a record button on a physical phone inside ZAC (Zultys Advanced Communicator) or with MXmobile on your iPhone or Android device. The recording starts from the beginning of a call with the simple press or click of a record button during an active call.
Take notes during and after a business call with customized Call Attached Data (CAD) fields. CAD fields are included with a call when transferred to other users on the system. Acknowledging why someone is calling helps improve the customer experience. Run reports on any CAD field using MX reports.
Easily share your screen or start video with the click of a button. Collaborate with other individuals and groups within your organization, or invite outside parties. Allow your team to collaborate seamlessly without a subscription or the need to download a separate piece of software.
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. With Zultys, users can control all forms of communications in a single user interface. This architecture allows users to seamlessly handle all types of customer communications in one easy-to-use platform.