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Get To Know Pulse

About

 

About Us Photo

Pulse Technology is an industry leader in network services (IT), video conferencing solutions, print management, office furniture design and sales, office and promotional products, and eCommerce solutions. With locations in Illinois, Indiana, and Wisconsin Pulse continues to serve businesses and organizations as it has since 1955.

Our diverse client base includes financial institutions, chambers of commerce, law firms, manufacturing businesses, educational facilities, and medical offices, among many others.

As a recognized leader in our industry, our reputation extends nationwide. Our CEO, Chip Miceli, is a sought-after speaker at various trade and dealer associations, sharing his expertise on topics such as Managed Print Services, Managed Networks, and the significance of branding in our industry. Additionally, Chip has played a pivotal role in mentoring numerous dealers across the United States through his involvement with the Select Dealer Group, an esteemed national trade organization that he helped establish. As an industry leader, Pulse Technology consistently delivers cutting-edge solutions tailored to each client's unique needs and requirements.

Pulse Technology has been showered with accolades, earning prestigious awards including:

  • Sharp Document’s “Hyakuman Kai” award for sales excellence
  • Sharp-Hyakuman-award-300x300“Elite Dealer” by The Week in Imaging
  • “Difference Maker” by ENX Magazine
  • “Best Office Equipment and Supply Company” by Northwest Indiana Business Quarterly
  • "Family Business Award" from Smart Magazine
  • "Entrepreneurial Excellence" award from the Chicago Daily Herald Business Ledger
  • The Inc. 5000, as one of the fastest-growing businesses across the United States
  • “Best Places To Work in Illinois,” by HR Source and the Daily Herald Business Ledger

We recognize the individuality of every business and organization, and we take pride in tailoring our solutions to meet each client's specific needs. Adapting is crucial in an ever-evolving industry, and Pulse Technology consistently achieves growth year after year by embracing new strategies and service offerings.

While much has changed since our founding in 1955, our unwavering dedication to excellence, commitment to our core values and competencies, investment in our exceptional team, and unwavering belief in delivering nothing but the absolute best remain unchanged.

Meet Pulse Leadership    Meet The Miceli Family

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The History of Pulse

1955

Vince Miceli Sr NEW
DPOE is Founded By Vince Miceli

1969

Sharp NEW
DPOE Partners with Sharp

1986

Chip and Vince Sr. NEW
Chip Miceli Buys DPOE from His Father, Vince

1995

Chicago and Rockford NEW
DPOE Expands to Chicago & Rockford, IL

2003

IT NEW
Begins Offering I.T. Services

2010

AV NEW
Begins Offering A/V Solutions

2015

Indiana NEW
Expands into Northwest Indiana

2018

Pulse Technology NEW
DPOE Rebrands to
Pulse Technology

2023

WI NEW
Expansion into Milwaukee, Wisconsin

 

 

 

Our Core Values

GRIT(2)

GRIT

We persist with passion and perseverance despite experiences with failure and adversity.

Synergy(1)

SYNERGY

We strive to work together to add immense value to our employees, our clients, and our community.

Integrity(1)

INTEGRITY

We hold ourselves to the highest standards of honesty.

ACCOUNTABILITY(1)_11zon

ACCOUNTABILITY

We willingly accept responsibility and ownership of our own actions.

INNOVATIVE(1)

INNOVATIVE

We welcome new ideas and have a passion for progress.

Personal Enrichment(1)

PERSONAL ENRICHMENT

We continually strive for personal excellence by investing in our personal development.

 

 

 

 

 

Why Choose Pulse?

 

 


A + Rating Better Business Bureau

68+ Years of Industry Experience

2.5 Hours Average Service Response

Certified Technicians

 

 

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Pulse Technology pledges that all of our service and support technicians are industry certified and factory-trained.

Awards and Partnerships

 

 

Pulse Technology BBB Business Review

 

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Comptia

Sharp-Hyakuman-award-300x300

 

Elite Dealer Logo 2023

 

MSSP Alter

GreatAmerica

Torch_US_Winner_Blue 2024

BPTW-Logo-2021-1

BPTW_Logo_2022

Best Places to Work in 2023

MPSA_Certified_2023

MPSA Award Post-1

 

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ServiceProdiver

LLS

Mental Health America of NWI org

Trade Winds

Make a Wish-1

We Believe in Giving Back

As a family-owned company with deep roots in the community, Pulse Technology enjoys giving back to local businesses and charities.

We regularly donate both time and money to causes that range from preparing food to collecting supplies for veterans, children, and other groups in need. We are proud to be able to do our part and to make our community a better place.

Everyone at Pulse Technology is truly grateful for the opportunity to service our client’s office needs, as well as allow local dollars to have a direct impact on our neighbors in need.

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